Customer care
Frequently Asked Questions
Answers about the coffee, the Coffee Club, orders, and accounts.
Where is Botta Coffee roasted
Botta Coffee is roasted by hand in Atlanta, Georgia.
Can I order one bag
Yes. The shop is for one time purchases. The Coffee Club is the recurring option.
Can I cancel the Coffee Club
Yes. You may cancel at any time. An order already processed may still ship.
Where can I get the app
The Botta Coffee app is planned for iPhone and Android. Store links on this site will open the app listings when they are live.
How do I manage my account
Use Login to access your Coffee Club, distributor, or investor account. Investor and distributor access requires approval.
What if my order has a problem
Open the Contact page and include the order email and a clear description. Add photographs when an item arrived damaged or incorrect.
How much is the Coffee Club
The Coffee Club is $17 a month for one 12 oz bag, roasted in Atlanta. You choose Ethiopian, Colombian, or Sumatra. Cancel anytime.
What coffee do you roast
Three origins are on the shop now: Ethiopian light roast, Colombian medium roast, and Sumatra dark roast. Each bag is 12 oz.
Do you offer free shipping
Shop orders of $70 and up ship free under the current shop rules. Shipping is calculated from Atlanta.
Where do orders ship from
Orders leave Atlanta, Georgia. Botta Coffee does not operate a public cafe. Coffee is roasted here and shipped to you.